Get Solutions to Your Queries Fast and Easily

30 Sep.,2024

 

Get Solutions to Your Queries Fast and Easily

Q.

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Why should I use an electrical mat?

Ans: Using an electrical mat is essential for workplace safety as it prevents electric shock by providing insulation. The Duratuf X-Volt insulating mat adheres to safety standards, offers protection against various voltage levels, resists environmental factors, and can be customized to fit specific needs, contributing to a secure working environment.

Q.

What types of electrical safety mats does Duratuf offer?

Ans: We offer a variety of electrical safety mats to meet your specific needs. Our most popular options include:

  • Mats: These mats comply with the international standard EN , providing insulation against electrical shock in dry, damp, or conductive contaminant environments.
  • IEC Mats: These mats adhere to the IEC standard, ensuring worker safety from electrical hazards in various work settings.
  • ASTM D178 Mats: These mats comply with the ASTM D178 standard, offering protection against electrical shock in dry or slightly conductive contaminant environments.

Q.

How do I choose the right electrical safety mat?

Ans: The best electrical safety mat for you depends on several factors, including:

  • The specific electrical hazards in your workplace (dry, damp, or conductive contaminants)
  • The voltage requirements of your work environment
  • The amount of foot traffic the mat will experience
  • We recommend consulting our team of experts to help you select the most suitable mat for your application.

Q.

What is the warranty period for your electrical rubber mats? what does the warranty cover for electrical insulating mats?

Ans: As a renowned electrical insulating mats supplier and exporter, we value customer satisfaction. This is why we offer a warranty on every industrial rubber product that we offer. The warranty for our X-Volt electrical mat is 2 years. Additionally, the warranty for the Duratuf ASTM D178 switchboard mats and IEC electrical insulating mat is 12 months. However, we also offer an extended product warranty. Ask our product specialists about the details.
Our Warranties typically cover manufacturing defects and may vary in coverage.
It&#;s important to review our warranty terms or talk to our experts to understand what is included and excluded from coverage. Contact us for details!

Q.

What is the information required for ordering Insulating Mats?

Ans: To ask for a quote or order insulating mats from us, it&#;s crucial to provide specific information:

If you want to learn more, please visit our website XINXINGHUAGONG.

  • Mat Specifications: Specify the type (e.g., standard like IEC ), thickness (corresponding to voltage), and size (width typically standard, specify the length if necessary).
  • Order Details: Clearly state the quantity needed (rolls or square footage) along with delivery instructions.
  • Optional Additional Information: Consider including details such as the intended application, as this can help our experts in suggesting the most suitable option for you.

We respond to your queries within 60 minutes! Try it out now.

Q.

What if I am getting a lower electrical insulating mat price elsewhere?

Ans: Here at Duratuf, we believe in transparency. While we may not position ourselves as the absolute cheapest option in the market, we pride ourselves on providing competitively priced Electrical Insulating Mats. What sets us apart is our unwavering commitment to superior quality and performance. Our mats are engineered to exceed industry standards, ensuring not only safety but also longevity. We are dedicated to delivering the best lifetime value to our customers, offering a cost-effective solution that doesn&#;t compromise on excellence.
Contact us to know more.

Q.

What do I do if my question is not available here?

Ans: If you haven&#;t found your question listed above, there&#;s no need to worry! We understand that every query is important, and we&#;re here to offer assistance. Don&#;t hesitate to reach out to us directly for personalized support. Our devoted customer care team is readily available and eager to lend a helping hand. Whether you have questions about our products, need guidance on placing an order, or require clarification on any aspect of our services, we&#;re committed to ensuring your satisfaction.
Feel free to connect with us via , , or live chat &#; whichever method suits you best. Your inquiries are valuable to us, and we&#;re dedicated to providing prompt and comprehensive responses to address your needs effectively.

Q.

Is there a minimum order quantity for your electrical mats?

Ans: Since we offer exclusive discounts on bulk orders, there is a minimum order quantity (MOQ) for our electrical mats. Our MOQ is 100 sq m (10 rolls). For quantities lesser than 100 sq m, you can buy from our channel partners. Reach out to us for our channel partner details. However, if you want to get the best bulk order rates, the MOQ is 300 sq m. Please speak with our experts for further assistance.
Want to get our electrical mat price? Fill out our form now!

DURA Original Anti Fracture Matting

DURA Original Matting is an anti-fracture membrane that eliminates the risk of tiles cracking or becoming loose when installed upon a substrate which may be subject to lateral movement such as expansion or contraction, e.g. chipboard floors. It will also act as a decoupling membrane on substrates which are aged and exhibiting signs of movement such as cracked screeds by isolating the tiled surface from the foundation below. DURA Original can also be installed in wet rooms, steam rooms and bathrooms as a waterproof barrier when used in conjunction with the Durabase tape, providing a waterproof layer ensuring that any water sensitive substrates remain unaffected and the tile installation remains secure.

DURA Original is supplied by the 30m² Roll or by the M² in M² Increments, simply select the format you wish to purchase it in below and the quantity you wish to buy.

For more information, please visit Dura Mats.